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Shipping/Returns

Shipping Policy
We ship with UPS, Monday through Fridays, except holidays. Orders are a four step process and can take up to three weeks: Print, assembly, package and ship. Shipments are made after payment processing, if payment is received by noon (Eastern Time); NEXT DAY if received after noon. We also encourage shipping insurance. We will give you an estimated ship date within 24 hours of receiving your payment. 
 
Return Policy: 
If you don't love it, return it!  Read on for details and for instructions on how to make a return.  Art Legacy gives you 10 days from the date you received the giclee to return it. 

You may return your giclee for a refund (excluding shipping charges and 35% re-stalking fee) by following these simple steps:

  1. Ship your item back to us in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method. 
  2.  If damaged, take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
  3. Attach your photos to an email and send them to sales@artlegacyshop.com  Please include your order number, shipping ID or item number, a brief description of the reason for the return, and whether you'd like a replacement or a refund.
  4. You will receive an email within 24-48 hours confirming that your return request is being processed.
  5. Contact sales@artlegacyshop.com to process and track your return.  
Copyright:
All images and content of this site are protected by International Copyright Law and may not be reproduced, redistributed, copied or altered in any manner whatsoever. Art Legacy and Deanne Lemley.
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